Refund Policy

Last updated: February 2026

Overview

Servers Pulse (trading as ServersPulse) wants you to be fully satisfied with your purchase. This policy describes your refund rights for subscriptions purchased through ServersPulse.

All payments are processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record. Paddle handles all billing, payment collection, and refund processing on our behalf.

14-Day Refund Guarantee

If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your payment.

To request a refund, contact us at:

Please include your account email address and order details in your request. Refunds are processed by Paddle and typically appear on your statement within 5–10 business days.

Cancellations

You may cancel your subscription at any time through your account settings. Cancellation stops future billing immediately.

Contact

If you have any questions about this policy, contact us at [email protected].